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📄 Terms & Conditions

Effective Date: May 8, 2026
Store Name: Orella Beauty

1. Overview

Welcome to Orella Beauty. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These Terms apply to all visitors, customers, and users of the site.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least the age of majority in your country, or have permission from a parent/guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws in your jurisdiction while using our services.

3. Products & Services

We aim to display product details, pricing, and descriptions as accurately as possible. However:

  • We do not guarantee that all product descriptions or images are 100% accurate.
  • Colors and appearance may slightly vary due to screen differences.
  • We reserve the right to modify or discontinue products without notice.

4. Pricing & Payment

  • All prices are listed in your selected currency.
  • We reserve the right to change prices at any time without prior notice.
  • Payments are processed securely through third-party payment providers.
  • We are not responsible for any payment gateway errors or delays.

5. Order Acceptance

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person, household, or order
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled, you will be notified via email.

6. Shipping & Delivery

  • Delivery times are estimates only and may vary based on location and courier delays.
  • We are not responsible for delays caused by customs, weather, or third-party logistics providers.
  • Risk of loss passes to the customer once the order is shipped.

7. Returns & Refunds

Please refer to our Refund Policy for detailed information.

In general:

  • Products may be eligible for return if damaged or defective.
  • Certain items may be non-returnable due to hygiene or safety reasons.
  • Refunds are processed after inspection and approval.

8. User Information

You agree that all information you provide is accurate and up to date. We are not responsible for issues arising from incorrect or incomplete information provided by the customer.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Designs

are the property of Orella Beauty and may not be copied, reproduced, or used without permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Losses resulting from the use of our products or website
  • Technical issues, interruptions, or errors on the site

12. Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with the revised date.

13. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: support@orellabeauty.com (replace with your real email)